Shipping and Returns
Shipping
Shipping and packaging costs are included in all of my prices.
Please bear in mind that all shipping times are only estimates.
Returns/Refunds
I have a strict no returns or refunds policy as the majority of my products are made to order, especially for you. I also live a nomadic lifestyle and do not have a fixed address for packages to be returned to. I will, however, consider finding a solution if a product is significantly flawed. Please allow for and expect slight imperfections as all of my pieces are handmade. If you wish to report a problem, please send me photographic evidence and I will decide what to do from there. Click here to contact me concerning a fault.
By paying the first instalment/deposit for a crocheted commission you are agreeing to pay the full price decided upon and if you fail to do so you will not be refunded for any amount of money already paid, nor will you receive the item requested.
Please make sure you take your measurements carefully for crochet commissions and check the sizes of ready-to-ship items, this will ensure that my pieces fit you well.