Terms and Conditions

Wavy Whispers is a brand based in Norfolk, UK. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.wavywhispers.com website operated by Tyler Danielle Potter ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms you may wish to cease viewing/using this website.

Click here to contact me if you have any questions.

Use of the Site

You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.

Only use the site as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.

We frequently update the site and make changes to it, but we don't have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.

We follow our privacy policy in handling information about you. Click here to read our Privacy Policy.

By using the site, you agree to us handling this information and confirm that data you provide is accurate.

If we run any competitions or other activities through our site, there may be additional terms of use which you must agree to before taking part.

Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.

You are allowed to print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.

If you share anything from our site, you must acknowledge that it is our content and that we have rights over it.

If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.

Our Legal Responsibility to You

We do not guarantee the accuracy of material on our site and any information is provided on an “as is basis”. As far as legally possible, we exclude legal responsibility for the following:

• Any loss to you arising from use of our site.
• Loss of income, profit, business, data, contracts, goodwill or savings.

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We don't exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

Computer Offences

If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the site will end straightaway. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You mustn't try to get access to our site or server or any connected database or make any 'attack' on the site. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via our site.

Links to Our Site

You are allowed to make a legal link to our website's homepage from your website if the content on your site meets the standards of our acceptable use policy. We can end this permission at any time.

You mustn't suggest any endorsement by us or association with us unless we agree in writing. 

Links from Our Site

Links from our site platform to other websites are for information only. We don't control them and don't accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.

Purchases

If you wish to purchase any product made available through the service ("purchase"), you may be asked to supply certain information relevant to your purchase including, without limitation, personal information such as your name, address, contact email and telephone number.

We do not recommend purchasing our crocheted work if you are allergic to any particular fabrics or fibres. All of the yarn we use is secondhand and therefore we cannot provide fibre content information for our crocheted products. We are not required to provide fibre content information for our crocheted items by law as they are classed as 'old made up textile products' according to The Textile Products (Labelling and Fibre Composition) Regulations 2012.

By paying the first instalment/deposit for a crocheted commission you are agreeing to pay the full price decided upon and if you fail to do so you will not be refunded for any amount of money already paid, nor will you receive the item requested.

We recommend that you hand wash your crocheted items with cold water and lay them flat to dry. Only wash them when absolutely necessary, washing your clothes less often will make them last longer. If you do decide to machine wash, please use a laundry bag to avoid snagging and wash with cold water, gentle product and a delicate setting. Lay flat to air dry, do not dry with a machine as the heat will most likely damage the product. We are not responsible for any damage caused during the washing/drying process.

Please allow for and expect slight imperfections as all of my pieces are handmade.

Applicable Law

These terms and any dispute or claim relating to or connected with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either is/both are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

Any dispute shall not affect the parties' ongoing obligations under these terms.

The English courts have the only right to hear claims related to our site (and any non-contractual matters arising from these terms), and all disputes are governed by English law.